HCFP LOGO LONG 310724

FAQ

Frequently AskedQuestions

How does it work?

You create an account, using your unique login you will have access to specialised software to customise every cabinet, panel or door. You can change colours, hardware, door gaps and so much more.

How do I create an account and start ordering?

Click Here to register with your account. Once you have an account, you will have full access to the cabinet library and ordering system.

I have signed up, but haven’t received my password

Although we do our best to get you your sign-up information as soon as possible, sometimes things get held up in cyberspace! Firstly, check your Spam/Junk folder of your email inbox to ensure that your welcome email hasnt accidentally landed here. If you still have no luck, go to the reset password. Enter the email address that you used to sign up, and you will receive a new password shortly that you can then use to sign in to your account. 

What is the time frame on my order?

There is a calendar available when you order to schedule the completion date of your order.

Is our cabinet ordering system only for cabinet makers, trade professionals and builders?

Yes, our ordering system is designed primarily for cabinet makers, trade professionals and builders to use. 

Can I get my job delivered?

Yes, you can have your job delivered, but you will need a forklift for unloading.

Can I order specialised cabinet products through our online ordering system?

Simply sign up to become a member, and review our extensive library of available cabinetry products. Each cabinet is completely customisable. However if what you need is not in our catalogue please contact us on sa***@********************om.au